Return policy

Not Completely Satisfied With Your Order?

Salmo Nature is committed to your satisfaction. Contact us in store at 514-871-8447. It will be our pleasure to help you.


If you are not satisfied with your online purchase, you may return it within 10 working days of purchase. The product must be returned intact with the original label. Please allow at least 14 working days for returns to be processed.

Shipping and handling charges will not be refunded, unless the merchandise is damaged or defective, or there has been an error on the part of Boutique Salmo Nature.


  • In the event of an exchange, shipping costs will be charged to the customer even if the value of the new product shipped exceeds $150.00 before taxes.
  • In the case of in-store credit on gift cards, the initial shipping costs will be deducted from the amount credited.

Please note: The purchase of products in liquidation and reduced by 30% or more are considered as “final sale”, and no return, exchange or credit is applicable.

If you receive a damaged parcel, please contact us within 48 hours.

The Salmo Nature Boutique accepts no responsibility for any damage caused to returned merchandise during shipping.

Returns can be made in store or by post to the following address:

Boutique Salmo Nature
110, rue McGill (Local 101)
Montréal (Québec)
H2Y 2E5

Phone : 514-871-8447
Free of charge : 800-748-8864